Frequently Asked Questions
What can I expect when I meet with a financial adviser?
We understand it can be daunting to discuss your finances with someone new. We take a personalised, structured approach, ensuring that our first meeting focuses on understanding your goals, financial situation, and risk tolerance before tailoring strategies to suit your need.
How do you get paid for your services?
We offer fixed monthly engagement fees, which can either be paid from your bank account, or from your Investment or Superannuation account or a combination of these. Unlike the majority of our competitors, we do not charge you a %-based fee on your wealth. For our clients who need insurance, sometimes we may receive an ongoing commission from the insurance provider. However in these circumstances, we do not accept high upfront commissions, and instead always opt to receive the lower ongoing commissions. This makes sure we’re always placing your best interests first and foremost.
What is your investment philosophy?
We tailor our investment advice to your specific needs, but our philosophy revolves around balancing risk and reward based on your goals and time horizon. Unlike many of our competitors, we do not offer a one-size-fits-all approach. We will only recommend investments that are suitable for your goals and preferences. This will mean that in some client situations, we won’t recommend particular investments due to the higher risks relative to a client’s situation.
How will you invest my money?
Our recommendations are always made to get you the best outcomes. Sometimes this means paying off debt before investing. Other times it means saving into a bank account for other goals, like an emergency fund, before you start investing into longer-term investments.
Do you take control of my money?
We never take control of your money. Money will only ever be invested into accounts that are held in your name, and you maintain full control over everything.
How often will we meet?
That all depends on what we are working on. For some clients, we need to meet more regularly to ensure the strategies they are using are working for them. Other times we don’t need to meet, but instead will stay in touch with you to check in on things via a phone call or a quick virtual meeting.
How do you measure success?
Success is measured by how well your financial plan progresses toward your goals. We also make sure we measure your existing investment performance against appropriate benchmarks to ensure you’re getting competitive returns.
How secure is my personal and financial information?
We take data security very seriously and implement strict measures to ensure your sensitive information is protected. We are also governed by our privacy policy which is contained in our Financial Services Guide.
Do I need a lot of money to start working with Olistica Wealth Group?
No, we work with clients at different stages of their financial journey, whether you’re just starting to build wealth or looking to optimise your assets.
What kind of ongoing support can I expect?
We offer regular check-ins, portfolio reviews, and are always available to answer questions or adjust strategies as your life evolves.
Can I contact Olistica Wealth Group between meetings if I have questions?
Yes, we’re here to provide support whenever you need it, whether it’s a quick question or a detailed discussion about your financial plan.